The Information Management Analyst (IM Analyst) supports The City in effectively managing information assets, meeting legislated requirements for responsibly managing corporate records, and supporting the access and privacy program. This position plays an important role in building an IM community of practice within Operational Services. Primary duties include:

• Provide advice and guidance to support information governance and compliance with relevant policies and legislation. Participate in developing Operational Services information management standards, best practices, and cross-department efficiencies.
• Proactively assess for program improvements based on information management maturity assessments, business unit feedback, corporate governance, and Operational Excellence program goals. Initiate and lead projects to further program maturity. Develop mechanisms and processes for tracking program metrics, auditing, capturing feedback, and assessing progress.
• Provide support and guidance regarding the Freedom of Information and Protection of Privacy (FOIP) program. May include responding to FOIP requests, providing consultation on and writing Privacy Impact Assessments (PIAs), support the reporting and containment of privacy breaches, and facilitating access & privacy best practices.
• Design and conduct records lifecycle management activities, employee training, engagement, and outreach initiatives.
• Responsible for the development, monitoring and reporting on progress via annual records management plan and maturity assessment. Establish practices for evaluating and communicating program value to organizational partners and clients.

• A completed 1 year Certificate in a relevant discipline such as information science, records management, access & privacy, or related discipline such as public policy, business administration, information systems, or legal studies, and at least 10 years of related experience OR 
• A completed 2 year Diploma in a relevant discipline and at least 7 years of related experience OR
• A Degree and at least 3 years of related experience.
• Working knowledge of the Freedom of Information and Protection of Privacy (FOIP) legislation.
• A valid Class 5 Driver's License (or provincial equivalent) with 6 demerits or less, and no current suspensions or charges pending.
• Experience using Livelink, Physical Objects, MS SharePoint/Purview, Gimmal, or other electronic information management applications.
• Knowledge in buildings and systems and related record types is an asset.
• Project management or business analyst experience is an asset.
• Success in this position requires strong interpersonal and organizational skills, excellent communication skills, the ability to work collaboratively within a team and with a variety of interested parties, and the ability to prioritize and plan work effectively in a dynamic environment.

• Successful applicants must provide proof of qualifications.